Support

In the app: Settings → Delete account. Your profile and chats disappear immediately and any subscription is cancelled at the same time, so you're never charged again. You have 30 days to change your mind before it's permanently erased.

Deleting your account cancels it automatically. To cancel but keep your account, use the Razorpay link in your payment confirmation email, or write to us and we'll do it for you.

Activation usually lands within a minute of payment. If it hasn't after a few minutes, close and reopen the app. If it still hasn't, email us with the payment reference from your Razorpay receipt and we'll fix it the same day.

The most common cause is birth time. Even 20 minutes changes the ascendant and can change several answers. If your details are right and it still looks off, tell us what you expected and we'll look at the calculation.

Introductions can take up to 24 hours, and they arrive gradually rather than all at once. Make sure you've completed your birth details and notifications are on. If it's been more than a day, write to us.

Install StarYaar and verify the same phone number. Your reading, matches and chats come back automatically.

Archive the chat to remove them from your list quietly, and email us with their first name and roughly when it happened. We take this seriously and will act on it.